Flywhere Travel
AI CRM for Travel Agents
Facing client churn and revenue loss linked to inconsistent service delivery, I designed an AI-assisted platform that automates group booking workflows.
Published: December 25, 2025
About Flywhere Travel
Flywhere Travel is a leading travel agency operating in East Africa. As part of its digital transformation, the company leverages its online platform to deliver client management, e-commerce and ticketing solutions.
My Role
Contractor Product Designer
Timeline
3 months (Dec 2025 - Feb 2026)
Tools Used
Figma, Whimsical, Next.js, Dovetail, Google Meet
Project Type
Web Application
In December 2025, I partnered with Flywhere, a travel agency in Hargeisa, Somaliland, to redesign its services for corporate clients who primarily depend on group bookings, email and phone coordination.
FlywhereTravel.com operates across two connected systems: a client-facing website and an internal AI layer used to automate pricing, destination matching and bundle logic. This project focused on designing an AI-assisted group-booking platform that automates client relationships, generates actionable recommendations and enables agents to efficiently track, manage and convert enquiries into confirmed bookings.
This solution is built for Flywhere Travel agents who manage corporate group bookings and convert travel enquiries into confirmed bookings. Agents serve as dedicated concierges, using AI to assemble complex itineraries that include flights, hotels and full travel packages.